POWER-UP
Email AI
AI-powered email intelligence. Premium AI email features: per-contact send-time optimization, conversational auto-responder with intent classification, email fatigue detection, churn prevention, phishing/BEC detection, and AI thread summarization for deals.
$59
/mo
Premium Email Intelligence
Send-Time Optimization
Auto-Responder
Fatigue Detection
Churn Prevention
Security Scanning
Thread Summarization
How SmartMail AI Works
SmartMail AI workflow
From email intent to reviewed response
SmartMail AI classifies inbound and outbound email context while keeping security, confidence, and operator review visible.Step 1
Receive or draft email
Inbound replies and outbound campaign messages enter the same review-aware flow.Step 2
Classify intent
AI checks intent, confidence, security signals, and contact context.Step 3
Prepare response path
High-confidence responses, medium-confidence drafts, and security alerts stay distinct.Step 4
Optimize send context
Campaign timing, fatigue signals, and personalization checks support outbound work.Step 5
Monitor engagement
Replies, churn risk, re-engagement, and reporting feed the next action.Security scan
Suspicious messages can be flagged before a response is drafted.Draft assist
AI drafts are prepared for review, edit, and approval.Send timing
Outbound suggestions can account for cadence and fatigue.Thread summary
Important context follows the contact or deal record.Intent Classification
AI reads incoming emails and classifies them by intent, then queues the right workflow for review or configured routing.Ready to Sell
→ Escalate to priority queueAsking for Info
→ Draft informational responsePrice Objection
→ Queue for personal follow-upNot Interested
→ Move to re-engagement sequenceAppointment Request
→ Route to Digital ISASpam/Unsubscribe
→ Queue suppression reviewEmail Security AI
🎣
Phishing Detection
💼
BEC Protection
🎭
Spoofed Sender
🤖
AI Content Detection
SmartMail AI Review Focus
Timing
Send-window suggestionsFatigue
Contact fatigue cuesDrafts
Reviewable repliesGuarded
Phishing reviewFeature List
AI send-time optimization (per-contact)
Email intent classification
Auto-draft responses for approval
High-confidence send actions queued for approval
Email fatigue scoring
Churn risk detection & prevention
Automated intervention workflows
Phishing & BEC detection
AI-generated content detection
Spoofed sender detection
AI thread summarization
Action item extraction
Deal context extraction
Frequently Asked Questions
AI reviews available engagement history — when contacts open, click, and reply to emails — and suggests send windows for operator approval.
SmartMail can draft responses and classify confidence, but sensitive outreach should stay queued for review. Operators approve, edit, or disable automated send rules based on their workflow and compliance posture.
Declining open rates, fewer clicks, longer time to open, and unsubscribe page visits (even without completing). The AI learns each contact's normal engagement pattern and alerts you when behavior changes negatively.
SmartMail can flag suspicious links, sender reputation issues, and risky content patterns for review. Suspicious emails are flagged, not deleted, so operators can decide what to do next.
SmartMail AI works with Campaign Hub email sending. For inbox monitoring (auto-responder, security), you connect your email account via OAuth. We support Gmail, Outlook, and custom IMAP.
When you have a long email thread (10+ messages), AI reads the entire conversation and generates a summary: key points discussed, decisions made, action items, and relevant deal context. Great for catching up quickly.